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Project Details

Project: Academic Support Hub for Postgraduate Teaching Staff

Target Audience:  Module leaders for all the master's degree programs. 

Employer:  Cambridge Education Group
Year: January- June 2022 

Project Information: 

​When I joined CEG for the 'On Campus Project' and later the BAU projects, I realised the module leaders faced challenges with our internal procedures and information. Working with a team of five, we created the required content to provide online support. By May 2022, I finished building the WordPress website, and it was successfully launched by the end of June.

Solutions:

For the Module Leaders

  • Easy access to our key information to support the content creation of their modules.

  • Permanent online support and guidance to write their content.

  • Access to professional development resources and tools.

For our Team

  • Reduction of the amount of time dedicated to the training of new module leaders.

  • Improvement of working relationships with the Academic Staff.

  • Increase in productivity and efficiency.

Project Attributes:

  • Microsoft Office: Excel& Word

  • WordPress as an online support portal.

Language: 

English 

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© 2025 Jacqueline Espinoza | Senior Learning Experience Designer | All rights reserved

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