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Hi, I'm Jacqueline Espinoza 

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I create unique and memorable learning experiences.

With over seven years of experience in digital education and teaching, I bring expertise and passion to the design of learning experiences.

 

My approach to instructional design involves blending creativity, diligence, and a proactive mindset. I am committed to developing interactive and learner-centric programmes that foster knowledge acquisition, retention, and practical application.

 

"Learning flows when it is active and interactive; when learning stagnates, it becomes hazardous for the mind".
EXPERIENCE

Work Experience 

Digital Training Product Manager

British Red Cross
Manchester | United Kingdom |  Hybrid
April 2024 - Present
  • Utilise a variety of e-learning technologies and tools to create and deliver digital learning experiences.

  • Oversee the end-to-end lifecycle of digital training products, from concept to launch and continuous improvement.

  • Collaborate with cross-functional teams including design, development, marketing, and sales to ensure successful product delivery.

Digital Content Creator

Mutual Vision 
Manchester | United Kingdom | Contract
Jan- March 2024
  • Collaborate with cross-functional teams to capture and document product functionality and features accurately.

  • Create and maintain technical documentation for software products, including user manuals, installation guides, and API documentation.

Senior Instructional Designer

Boundless Learning
Formerly Pearson Online Services
London | United Kingdom |  Remote 
August 2023 - December 2023
  • Effectively lead the content development of multiple modules across various courses.

  • Skillfully mentor and guide junior members of the instructional design team, actively fostering growth and excellence.

Senior Instructional Designer

Pearson 
London | United Kingdom |  Remote 
Jul 2022 - August 2023
  • Applied principles of instructional design to create engaging learning experiences.

  • Trained and closely supervised instructional designers, ensuring adherence to best practices.

  • Ensured timely delivery of modules to production, within budget and according to specifications.

  • Facilitated learning design planning/progress meetings with academic staff and relevant stakeholders.

Learning Designer 

Cambridge Education Group 
Cambridge| United Kingdom |  Remote 
Jun 2020 - Jul 2022 

 
  • Took charge of planning and progress meetings regarding learning design, involving academic staff and other relevant parties.​

  • Actively explored, assessed, and incorporated innovative solutions and methods that improved the overall quality of the learning experience.​

  • Collaborated with academic staff to revise, enhance, and optimise all current modules.

Digital Learning Specialist

Freelance| Contract
Quito | Ecuador | Remote 
Oct 2017 - Jun 2020

 
  •  Collaborated with diverse teams across projects for the digital transformation of the education and health sectors.​​

  • Created and developed eLearning solutions customised for training courses.

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Volunteer Experience 

Teaching Assistant

UNICEF

Aug 2010 - Sep 2010 · 2 mos

Education

  • Successfully used my knowledge of IT to provide the project with new ideas


Improved my communication skills and awareness of the issues faced by orphan children

ESL Teacher

Central United Church

Oct 2015 - Jul 2016 · 10 mos

Human Rights

  • Successfully used my knowledge of teaching languages to organise the local asylum seeker drop-in centre’s English classes & activities.

Significantly increased my awareness of the issues faced by refugees in the UK.

Student Representative

The University of Manchester

Sep 2016 - Jul 2017 · 11 mos

Education

  • Presented regular updates of student concerns and needs to the lecturers and program director.

I gained experience and confidence in communicating with postgraduate students and senior university staff members.

VOLUNTEER EXPERIENCE
SKILLS

Skills

Multimedia & Graphic Design

Camtasia & Filmora 

95%

Adobe Premiere

95%

Adobe Photoshop &Illustrator 

90%

Canva

90%

PowToon

90%

Authoring Tools & VLE 

Articulate Storyline 

Rise

Adobe Captivate 

85%

Moodle 

85%

Canvas

85%

Project Management  

Jira

95%

Asana

80%

80%

Smartsheet

80%

95%

95%

EDUCATION

Education

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B.A (Hons) Business Administration

2010

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MA Digital Technologies, Communication and Education (Distinction)

201

​Recipient of a full Postgraduate Scholarship from the Top World Universities program    (Ecuadorian government –Senescyt)

What people say about me

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HOBBIES

Hobbies & Interests

All my main hobbies and interests revolve around nature, travel, and learning about people and places from different parts of the world.  My passion for travel has not only allowed me to immerse myself in new cultures but has also broadened my horizons and deepened my understanding of the world we inhabit. It is through these experiences that I have developed a profound curiosity about the intricacies of different societies, their customs, and their unique ways of life. Whether it's wandering through bustling markets in Egypt or conversing with locals in a quaint English village, I find great joy in connecting with people from all walks of life.

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